Frequently Asked Questions

Curious World is an app that delivers hundreds of fun and educational videos, games, and books to kids ages 2-7. Every video, game, and book is mapped to one or more of 8 Key Learning Areas. New content is added weekly to ensure that there's always more to learn and explore!

Curious World is brought to you by the global learning company Houghton Mifflin Harcourt - a leader in education for over 180 years.

Why subscribe to Curious World?

  • Early learning content, expertly selected: Curious World is specifically designed to deliver playful learning experiences across 8 Key Learning Areas for children ages of 2-7.
  • Unlimited access to content: Subscribers get access to an expansive collection of fun and educational videos, books, and games curated by global learning company Houghton Mifflin Harcourt. New activities are added weekly, so your child won’t run out of new experiences!
  • Personalized to your child: Content is tailored to your child’s age.
  • Parents can track their children's interests and exposure to 8 Key Learning Areas: The Parent Dashboard provides a summary of your child’s activity, preferences, and the learning areas they're gaining the most exposure to within Curious World. If your child loves math games, prefers reading books about animals, and/or enjoys watching videos about jobs, the Parent Dashboard will let you know.

Is Curious World safe for kids?

  • Absolutely. The Curious World app is completely ad-free with no links to the web. We don’t sell or otherwise provide any personal information or data about your child to third parties. See our Privacy Policy for more information.
  • Curious World engages learning experts to review its content and activities to ensure they are age-appropriate, educational, and fun!

Where can I get Curious World?

  • The Curious World app is currently available for iPhones, iPads, and Apple TV (books and videos only) running iOS 8.0+ and can be downloaded from the App Store.
  • Curious World is not currently available on Android devices, but it's coming soon!
  • Parents can also follow their child’s app activity, interests, and content preferences on the Parent Dashboard, which is available within the app or by logging on to the Curious World website.

Is Curious World free?

  • The app provides a limited range of preselected games, books, and videos for free.
  • A subscription is required to gain access to the full collection of books, games and videos, as well as the ability to personalize and track Curious World for up to 4 children through the Parent Dashboard.
  • In order to get unlimited access to all of Curious World's high-quality content, sign up for a free trial on the Curious World website. You can also sign up within the app by clicking on the 'Grownup Menu' icon and selecting a subscription plan. You will not be charged until your free trial expires and you can cancel at any time.

Is Curious World available internationally?

  • Curious World app is currently only available in the United States. However, we are planning to make it available in additional countries soon!

How does the subscription work?

  • You can sign up for a free trial on the Curious World website or through the iOS app. You will have unlimited access to the full content library and features during the trial period.
  • If you love the app, no action is required - your account will be automatically charged at the end of your free trial and will auto-renew at the end of your subscription period.
  • If you want to cancel, you may do so at any time and will not be charged if you cancel prior to the end of the free trial period.
  • If you cancel before the end of the current billing cycle, you will continue to have access to your subscription for the remainder of the current term.
  • Note: your subscription will be cancelled at the end of current billing cycle and subscription fees cannot be refunded on a prorated basis (including for partial or unused portions of any already paid-for subscription period).
  • Please direct any questions about your subscription to our customer service team at 1-877-271-1680 (available weekdays from 8am to 10pm ET and Saturdays from 9am to 5pm ET) or email us at customerservice@curiousworld.com.

How do I change my password?

In order to change your password, please use the forgot password feature or contact the customer service team at 1-877-271-1680 (available weekdays from 8am to 10pm ET and Saturdays from 9am to 5pm ET) or email us at customerservice@curiousworld.com.

How do I change my billing information?

In order to change your billing information, please contact the customer service team at 1-877-271-1680 (available weekdays from 8am to 10pm ET and Saturdays from 9am to 5pm ET) or email us at customerservice@curiousworld.com.

Can I change my subscription length?

Yes! In order to change your subscription from monthly to annual, or from annual to monthly, please contact the customer service team at 1-877-271-1680 (available weekdays from 8am to 10pm ET and Saturdays from 9am to 5pm ET) or email us at customerservice@curiousworld.com. Please note that your subscription will be changed at the end of your current billing cycle and subscription fees cannot be refunded on a prorated basis (including for partial or unused portions of any already paid-for subscription period).

How do I cancel my subscription?

  • We're so sorry you wish to cancel! If you have comments or suggestions on how we can improve our service, please contact our customer service team at 1-877-271-1680 (available weekdays from 8am to 10pm ET and Saturdays from 9am to 5pm ET) or email us at customerservice@curiousworld.com.
  • If you subscribed using the Curious World app and wish to cancel:
    1. Tap on Settings
    2. Tap on General
    3. Scroll down and tap on iTunes & App Store
    4. Tap on your Apple ID
    5. Tap on View Apple ID
    6. Tap on Manage under Subscriptions
    7. Tap on the name of the subscription you'd like to cancel or modify
    8. Tap on Cancel Subscription and Confirm
  • If you subscribed using the Curious World website and wish to cancel:
    1. You may unsubscribe by contacting our customer service team at 1-877-271-1680 (available weekdays from 8am to 10pm ET and Saturdays from 9am to 5pm ET) or email us at customerservice@curiousworld.com.
  • If you cancel before the end of the current billing cycle, you will continue to have access to your subscription for the remainder of the current term.
  • Please note that your subscription will be canceled at the end of current billing cycle and subscription fees cannot be refunded on a prorated basis (including for partial or unused portions of any already paid-for subscription period).

Get started for free!

Start your free 7 day trial. Cancel at any time.